Our Privacy Policy

This privacy policy sets out how Urban Artwork uses and protects any information that we may obtain from you by either registering as a user of this website or when you make a purchase. When you use our website or services and provide details you agree to this.

Personal Information
1. When you register and use this site you will be asked to provide certain information such as your contact details. We will securely store this data and only use this data to fulfil our agreement with you.
2. We may use information that you provide or that is obtained by us:
(a) To register you with our website and to administer our website services;
(b) To fulfil our agreement with you and processing and obtaining payment.
(c) To analyse and profile your shopping preferences e.g. (market, customer and product analysis) to enable us to review, develop and improve the products and services we offer and to enable us to provide you and other customers with relevant information through our marketing programme. We may use your information to make decisions about you using computerised technology, for example automatically selecting products and services which we think will interest you from the information we have. We may keep you informed of such products and services including special offers, discounts, offers, competitions and so on by any of the following methods:

The gist is:

We do use cookies to provide a better service to you and collect some personal information about you in order to ship your orders.
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Urban Artwork may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

your name
contact information including email address
an address to ship your order to
general usage statistics of the website using Google Analytics
your IP Address when editing an item (this is not personally identifying information and is used solely to prevent abuse of our site)

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

In order to send your artwork to you.
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

We also use a cookie to enable you to ‘login’ to the website so that your orders and designs can all be kept together in a organised way.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This will prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to easily visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over any external websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.